At Royal Swiss Auto Xpress, your privacy matters. We are committed to protecting your personal information and ensuring a transparent experience when you interact with our website, services, or digital platforms. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information.
1.Information We Collect
This information is typically gathered when you book an appointment, request service details, fill out a form, or subscribe to updates.We collect information to improve your experience and deliver seamless automotive services. The types of information include:
Personal Information
We may collect personal details such as:
- Your name
- Email address
- Phone number
- Service-related inquiries or messages
Non-Personal Information
We may automatically collect non-identifiable data such as:
- Browser type and device information
- IP address
- Pages viewed and time spent on the site
- Referral links and general usage statistics
This data is collected through cookies and analytics tools to help us enhance user experience.
2. How We Use Your Information
Your information helps us provide a smooth, efficient, and personalized experience. We use it to:
- Schedule and manage your service appointments
- Respond to queries and provide customer support
- Share service updates, offers, or newsletters (only if you opt in)
- Improve website performance, content, and user experience
- Analyze web traffic and interaction patterns
We do not sell, rent, or trade your personal information with any third party.
3.Cookies and Tracking Technologies
To give you a more customized browsing experience, we use cookies to:
- Understand how visitors use our website
- Retain your preferences for future visits
- Optimize page performance and load times
You can disable cookies through your browser settings, though some features may not function as intended.
4.Third-Party Services
Royal Swiss Auto Xpress may use trusted third-party tools such as:
- Google Analytics
- Email marketing platforms
- Payment or booking systems
These services may collect data under their own privacy policies. We ensure that any third parties we work with maintain strong data protection standards.
5. Your Rights
As a user, you have full control over your personal information. You may:
- Request access to the data we hold about you
- Ask for corrections or updates
- Request deletion of your personal data
- Opt out of newsletters or promotional communications at any time
6. Children’s Privacy
Our services and online content are designed for general audiences and are not intended for children under 13. We do not knowingly collect personal information from minors.
7.Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect improvements or regulatory changes. Any modifications will be clearly posted with an updated “Effective Date.”
8. Contact Us
If you have any questions about our privacy practices or wish to exercise your rights, please reach out to us:
support@swissautoxpress.ae